Privacy Policy

Last updated: 06/16/2025

At TORC, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make use of our services, in compliance with the General Data Protection Regulation (GDPR) and applicable local privacy laws.

1. Information We Collect

We collect the following types of personal data:

Name, email address, phone number

Shipping and billing address

Payment information (handled securely via third-party processors)

IP address, browser type, device information

Usage data and browsing behavior via cookies and analytics tools

2. How We Collect Information

Your data is collected when:

You fill out a contact form

You create an account or place an order

You subscribe to our newsletter

You interact with our website through cookies or analytics tools (like Google Analytics)

3. Why We Collect Your Data

We collect and process your personal information to:

Fulfill your orders and deliver services

Communicate with you (e.g., customer support, updates, promotions)

Improve and personalize your experience on our website

Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

Trusted third-party services that support our business (e.g., payment processors, shipping companies, marketing platforms)

Legal authorities when required by law

These third parties are contractually bound to comply with data protection standards.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a better experience, track performance, and understand user behavior.

To learn more, please see our Cookie Policy.

Wix and third-party apps may also place cookies. You can manage your preferences via our Cookie Banner.

6. How We Store and Secure Your Data

Your data may be stored on servers located in the USA, Ireland, Israel, South Korea, or Taiwan, according to Wix’s data storage policy. We implement appropriate security measures to protect your data from unauthorized access or misuse.

7. Your Rights Under GDPR

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data (“right to be forgotten”)

Withdraw consent at any time

Object to processing or request data portability

To exercise these rights, contact us at hello@torccoffee.com.

8. Communication with You

We may contact you via email or text for:

Order updates

Customer support

Marketing campaigns (if you opted in)

You can unsubscribe from marketing at any time by clicking the “unsubscribe” link in our emails.

9. Minors

We do not knowingly collect personal data from individuals under the age of 16. If we become aware that such data has been collected, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “last updated” date will be modified accordingly.

If you have questions about this policy or your personal data, please contact us at:

📧 hello@torccoffee.com

📞 +351 937 501 796